Encountering the “Something went wrong, tap to retry” error on YouTube can be annoying and frustrating, especially when you’re eager to watch a video. This problem affects users across different platforms, including iPhone, iPad, Android, Mac, and Windows. The good news is that there are easy ways to fix this issue.
This guide provides effective fixes for mobile and desktop devices, explains the causes, and shares prevention tips so you can enjoy an uninterrupted YouTube experience.
What Is the “Something Went Wrong” Error on YouTube?
This error commonly appears when trying to load a video, access a feature, or use YouTube. The error message varies depending on the platform:
- Mobile (iOS & Android): “Something went wrong. Tap to retry.”
- Desktop (Mac & Windows): “An error occurred. Please try again later.”
Impact of the Error:
- Disrupts video playback, causing frustration and disappointment.
- Affects engagement metrics, including subscriber count and watch time.
- Reduces SEO and user engagement for embedded YouTube videos on websites.
- Increases bounce rates, negatively affecting YouTube’s algorithm.
What Causes the “Something Went Wrong” YouTube Error?
1. Network Connectivity Problems
- Weak or unstable internet connection (Wi-Fi or cellular data).
- Slow Wi-Fi speeds or weak cellular service.
- VPN services (like NordVPN, ExpressVPN, CyberGhost) causing conflicts.
- Incorrect network settings or customized network configurations.
2. Outdated Software
- Outdated YouTube app or browser.
- Operating system issues affecting app compatibility.
- Beta software glitches interfering with YouTube’s functionality.
3. Corrupt Cache or Data
- Cached memory and corrupted files interfering with YouTube’s performance.
- Accumulated cache data causing playback issues.
- Glitchy application storage preventing smooth video loading.
4. Device Glitches & Background Apps
- Minor software issues on your phone, tablet, or computer.
- Too many background apps consuming device resources.
- Low memory or storage causing slow performance.
5. Server Issues
- YouTube server downtime due to maintenance or unexpected failures.
- Traffic spikes overloading servers.
- CDN (Content Delivery Network) issues causing regional YouTube outages.
6. Incorrect Account Settings
- Outdated email address or incorrect passwords.
- Account-related glitches preventing video playback.
How to Check if YouTube Servers Are Down?
Before troubleshooting, check if the issue is on YouTube’s end:
- Use Downdetector to check for outages.
- Visit YouTube’s official social media pages for announcements.
- Use Kinsta’s resource guide to confirm YouTube’s status.
How to Fix the “Something Went Wrong” Error on YouTube
For Mobile (iPhone, iPad, and Android)
1. Force Close the YouTube App
- Face ID devices: Swipe up, drag the YouTube preview card, and close it.
- Home Button devices: Double-click the home button and swipe the app away.
- Android: Tap the Recent Apps button, swipe YouTube up or tap Close All.
2. Update the YouTube App
- Open the App Store (iOS) or Google Play Store (Android).
- Search for YouTube and tap Update.
3. Enable Cellular Data & Background App Refresh
- Go to Settings > YouTube.
- Enable Mobile Data and Background App Refresh.
4. Disable VPN
- Turn off VPN services (NordVPN, ExpressVPN, CyberGhost) and switch to Wi-Fi.
5. Uninstall & Reinstall YouTube
- Go to Settings > Storage > Offload or delete the app.
- Reinstall YouTube from the App Store or Google Play Store.
6. Restart Your Device
- Turn off your phone, wait a few minutes, and restart it.
7. Toggle Airplane Mode
- Enable Airplane Mode in Control Center, wait 30 seconds, then disable it.
8. Reset Network Settings
- Go to Settings > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Enter your passcode and confirm.
9. Use Tenorshare ReiBoot for iOS Issues
- Fixes 150+ iOS issues without data loss.
- Steps:
- Download Tenorshare ReiBoot on PC or Mac.
- Connect your iPhone/iPad using a Lightning cable.
- Click Start Repair, download the firmware package, and begin repair.
- Wait for completion and check if the error is resolved.
For Desktop (Mac and Windows)
1. Restart Wi-Fi & Router
- Disconnect and reconnect to Wi-Fi.
- Restart your router and modem.
2. Update Your Browser
- Ensure you’re using the latest Google Chrome, Safari, or Firefox version.
3. Clear Browser Cache & Cookies
- Chrome: Menu > More Tools > Clear Browsing Data > Cached images, Cookies > Clear Data.
- Firefox: Menu > Settings > Privacy & Security > Clear Data.
- Safari: Menu > Preferences > Privacy > Manage Website Data > Remove All.
4. Change DNS Settings
- Switch to Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1, 1.0.0.1).
How to Prevent the Error in the Future?
- Maintain a stable internet connection.
- Regularly update the YouTube app and browser.
- Clear cache and cookies periodically.
- Close background apps to free up device memory.
- Use a reliable hosting provider like Kinsta for embedded videos.
Are There Alternatives to YouTube?
- Vimeo – High-quality video hosting.
- Dailymotion – Popular for short-form content.
- Twitch – Live streaming and gaming.
FAQs
Why does YouTube show this error?
Causes include weak internet, outdated software, or account issues.
Can a VPN cause this error?
Yes, some VPNs interfere with YouTube. Try disabling NordVPN, ExpressVPN, or CyberGhost.
How do I fix the error if nothing works?
Use Tenorshare ReiBoot for iOS or contact YouTube Support.
Conclusion
The “Something went wrong” error is frustrating but can be fixed with these effective solutions. Tenorshare ReiBoot provides a powerful one-click fix for iOS users, while other troubleshooting steps ensure a smoother YouTube experience. Keeping your software updated, clearing cache, and monitoring network settings can help prevent future errors.
By following these steps, you can fix and prevent the error, ensuring a seamless YouTube experience.
